1. Introduction
This Privacy Policy explains how LeanMVP ("we," "our," or "us") collects, uses, and protects your information when you use our services. By engaging with LeanMVP, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Account Information
- Email addresses collected during meeting bookings.
2.2 Payment Information
- Non-refundable payment details (unless explicitly stated otherwise).
2.3 Service-Specific Data
- Information provided as part of Fractional Team Services or Software Development Services.
3. Analytics and Tracking
We use analytics and tracking tools to analyze platform usage and improve our services. These include:
- Google Analytics: For traffic and usage insights. Users can opt out using Google’s browser add-on.
- Vectors: For performance and operational insights.
- Factors.ai: For tracking engagement and activity metrics.
Additionally, we use cookies and similar technologies to maintain sessions and analyze platform usage.
4. How We Use Your Information
The information we collect is used to:
- Facilitate meetings and manage projects.
- Process payments and invoices.
- Enhance and optimize our services using analytics and tracking insights.
- Communicate updates and provide customer support.
5. Data Sharing
Data is shared only with trusted service providers as necessary for service delivery, such as payment processors and analytics providers. We do not sell personal data to external parties.
6. Security Measures
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data during transmission.
- Secure storage practices.
- Access controls and regular security reviews.
7. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal data.
- Opt-out of communications.
8. Payment and Refund Policy
- All payments are non-refundable unless explicitly stated otherwise.
- Refunds may be considered for billing errors or exceptional circumstances at LeanMVP’s sole discretion.
9. Children’s Privacy
Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be communicated to users, and we recommend reviewing this policy regularly.
11. Contact Information
For privacy-related inquiries, please contact:
Deepak Kumar
Email: deepak@leanmvp.co